Payments Transformation Executive

 

Imagine having a dedicated mobility payments expert on your team, at a fraction of the cost of a full-time executive leader. This is where Vecture’s new advisory service can help you.

 

The urban mobility landscape is transforming at an accelerating pace, and payments are playing an increasingly vital role. Public Transport Operators (PTOs) and Agencies (PTAs) recognise the pressing need to improve the accessibility and utility of their services, weed out unnecessary costs and unlock the full societal and economic potential of urban travel.

 

Led by our founder, Nick Mackie, and leveraging Vecture's deep expertise in mobility payments, our latest Payments Transformation Executive service will help you to transform your payment operations under a coherent, future-facing strategy. We'll advise you on the latest developments in AI, and align with the principles of MaaS (Mobility as a Service), to put your payment acceptance and issuance strategies firmly on-track for the future.

 

Five reasons why PTO/As may need this service

1. Bridging the expertise gap

Navigating the increasingly complex world of payments, with its diverse technologies, intricate regulations and constant evolution – not to mention the industry vernacular – demands senior-level, dedicated expertise. Many organisations simply lack the in-house specialist to strategically lead this critical function, leading to missed opportunities and reactive decision-making.

 

2. Controlling costs & mitigating risk

Escalating payment processing fees, increased fraud threats and a labyrinth of compliance requirements are constantly eroding margins and exposing your operations to unnecessary financial and reputational risk. Without an expert eye, inefficiencies become entrenched, vulnerabilities persist.

 

3. Transforming the customer journey

Clunky, non-inclusive or fragmented payment experiences are major barriers to user adoption, satisfaction and loyalty across mass transit, DRT, micro-mobility and beyond. If payments are not seamless, intuitive and accessible for everyone, you are missing out on opportunities for new ridership growth.

 

4. Unlocking payments as a growth engine

Payments are often treated as a necessary cost centre, rather than a strategic lever for growth. This oversight prevents organisations from leveraging payments to create new revenue streams, enhance service utility and fully capitalise on the integrated, intermodal opportunities presented by the evolving urban mobility ecosystem.

 

5. Accelerating innovation

The pace of innovation in payments is relentless. Falling behind in adopting solutions that meet the expectations of modern day riders means losing mode-share and failing to compel new riders to step onboard.

 

 

We offer two tiers of Payments Transformation Executive: a ‘Catalyst’ (tier 1) and an ‘Accelerator’ (tier 2). We also offer a performance-linked partnership model to ensure our success is tied to yours.